Keep work moving
even when your team is busy.
Your AI Shop Assistant handles your calls and texts, turning more calls into booked jobs and more estimates into approved repairs.
Meet your AI Shop Assistant for auto repair shops.
It answers like an AI receptionist, but finishes the job like an AI service advisor , scheduling, estimating, and following up inside your shop.
Explore the AI Shop Assistant →
Checking bay capacity and confirming the slot.
Thursday 2:00 PM confirmed for the brake job.
Checking parts availability and prior approval history.
Sent to the service advisor for approval.
Scoring response likelihood, approval urgency, and channel preference.
Searching nearby shop inventory.
2 units moving from Fremont Shop to Dublin Shop.
AI Shop Assistant: An Extra Hand for Your Shop
An AI front desk for your repair shop. Your AI receptionist answers calls and texts, books appointments and follows up on estimates with shop context to keep repairs and payments moving.
Proactive SMS updates
Sends appointment confirmations and reminders, keeps customers updated on service status, and follows up by text after incomplete calls to help finish the conversation.
Missed-call recovery
Finds missed calls, calls customers back, and continues the conversation by text or web chat when appropriate.
AI front desk & receptionist
Answers incoming phone calls, handles questions about your shop and services, books appointments and provides shop-approved estimates.
Automotive appointment scheduling
Books directly against real technician and bay availability.
Native estimate generation
Builds estimates from labor guides and shop pricing, not guesses.
Approval routing
Sends exceptions to the right person, automatically.
Work order automation
Keeps every work order current as the job moves through the shop.
Fleet & multi-shop policy
Applies the right rules per account and per location.
Procurement & parts sourcing
Checks availability and pricing across your suppliers.
Payment follow-up
Chases invoices and outstanding balances without a person asking.
Full decision audit trail
Every action logged, timestamped, and explainable.
Configure every workflow to match how your shop runs
Nothing runs on defaults you can’t see. Configure:
More booked jobs. Less chasing. An extra hand for your shop.
Your AI Shop Assistant handles calls and texts, keeps customers informed and connects approvals, parts purchasing and payment follow-up.
Without AI Shop Assistant
Missed calls become missed jobs.
When the counter is busy, callers reach voicemail and may call the next shop.
Routine questions interrupt your team.
Hours, pricing and repair-status requests pull advisors away from customers who need their attention.
Service depends on who is available.
Staff absences and handoffs can leave customers repeating their concerns or waiting for an answer.
After-hours inquiries wait until morning.
Evening and weekend requests can go unanswered while customers look elsewhere.
Estimates go cold without follow-up.
Unanswered quotes and no-shows leave work unapproved and openings in the schedule.
Parts shortages stall repairs.
Manual stock checks and last-minute purchases delay jobs, while excess inventory ties up cash.
Customers have to chase repair updates.
Your team repeats status updates and pickup details while customers wait for news about their vehicle.
Payment follow-up becomes another task.
Sending invoices and chasing unpaid balances competes with today's work at the counter.
With AI Shop Assistant
Capture the next customer.
Your AI receptionist handles two-way phone calls and texts, returns missed calls and books against real availability.
Give your team time back.
Let your AI front desk handle everyday questions and updates while advisors focus on customers and complex repairs.
Keep the shop context with every conversation.
Use your shop's information and rules, with customer history preserved when your team takes over.
Stay available beyond business hours.
Answer questions and capture appointment requests 24/7, with human handoffs when needed.
Turn interest into approved work.
Prepare estimates for review, proactively contact customers for work approval, send reminders and follow up until they respond.
Keep the right parts available.
Check inventory against job demand and reorder levels, and prepare purchase requests to replenish stock within your purchasing rules.
Keep customers informed proactively.
Reach out by phone or text with repair progress, request approval for additional work and notify customers when their vehicle is ready.
Follow through to payment.
Send invoices and payment links, then follow up on outstanding balances within your configured workflows.
Keep your current software or use the complete VMOTEK platform. Available workflows depend on your setup; we confirm compatibility during your demo. You set the rules, approvals and handoffs.
Designed for single and multi-shop operations
Each shop can generate its own demand while a centralized purchasing team consolidates requests across locations. VMOTEK preserves the requesting shop, quantities, cost centers, vendor choices, and receiving destination throughout the process.
Multiple times a day
On a nightly schedule
Immediately for urgent demand
Configurable vendor-consolidation windows
Shop scope or company-wide
See what your auto repair shop could recover.
Move the sliders using your shop’s numbers. See how much AI Shop Assistant can boost your revenue and savings.
Built into a real console, not a black box
One place to configure how your AI Shop Assistant operates, and one place to see exactly what it’s doing. Activity is persisted, so if the service restarts, unfinished work stays available instead of disappearing.
