Why the AI Shop Assistant
An AI receptionist can answer the phone. Your AI Shop Assistant books the job, prepares the estimate, recovers the approval, updates the work order and follows through to payment, inside the rules your shop controls.
Business value
The AI Shop Assistant adds dependable operating capacity where work is commonly missed, delayed or handed from one queue to another.
Respond when the team is busy or the shop is closed, then turn customer demand into scheduled and authorized work.
Move the request through the shop instead of leaving another message, summary or task for an advisor.
Set the rules, limits and approval gates before the AI Shop Assistant acts, with a person available whenever judgment is required.
Use the AI Shop Assistant with your current software or place it inside VMOTEK's connected repair shop management system.
Advantages
The difference is what happens after the conversation ends.
| What the shop needs | Typical AI or fragmented approach | AI Shop Assistant advantage |
|---|---|---|
| Answer every customer | A voice bot answers, summarizes the conversation and leaves the next step for staff. | The AI Shop Assistant answers by phone, text or web, then books, estimates, updates and follows up. |
| Use real shop context | A generic AI can talk about the request but cannot reliably act on bays, pricing, work orders or inventory. | The AI Shop Assistant works against real availability, shop pricing, customer history, parts and operating rules. |
| Finish the workflow | Messages, approvals and follow-up become separate queues that someone must remember to manage. | One continuous workflow carries the job from first contact through approval, repair status and payment. |
| Keep people in control | AI is either limited to suggestions or given broad authority that is difficult to supervise. | Shadow, Supervised and Automatic modes let the shop choose the authority of every workflow. |
| Start without replacing software | A new capability often requires a disruptive system change before its value is proven. | Add the AI Shop Assistant to the current shop software, or run the complete business on VMOTEK. |
| Operate across shops and fleets | Each location, fleet account and purchasing process becomes another disconnected system. | The AI Shop Assistant applies the right rules by shop and account while preserving shared visibility and control. |
| See what the AI did | The conversation may be stored, but the business actions and decisions are hard to reconstruct. | Every message, action, approval, exception and handoff remains visible in a complete history. |
Feature comparison
Both plans put the AI Shop Assistant to work. The complete VMOTEK plan also supplies the operating system underneath it.
| Capability | Current Software + AI Shop Assistant $99 | VMOTEK Shop Software + AI Shop Assistant $199 |
|---|---|---|
| Included usage: 200 calls ($99 plan) / 400 calls ($199 plan) + 1,000 SMS | ||
| Two-way phone, SMS and web chat | ||
| Missed-call, text and chat follow-up | ||
| Appointment scheduling and recovery | ||
| Estimate preparation, approval follow-up and customer updates | ||
| Shadow mode, operating rules and human takeover | ||
| Payment follow-up | ||
| Inventory visibility across shops | ||
| Parts sourcing, purchase requests and purchase orders | ||
| Complete appointments, inspections, work orders and invoicing | ||
| Workforce, fleet, multi-shop and operational reporting |
Pricing comparison
Choose the AI Shop Assistant with your current software, or run the complete repair business on VMOTEK.
Keep the software you already use
Monthly
$99/month
Includes customer communication workflows, 200 AI-handled calls and 1,000 SMS messages. Additional calls are $0.60 each; add 1,000 SMS messages for $15.
Run the whole repair business on VMOTEK
Monthly
$199/month
Includes every AI Shop Assistant workflow, the complete platform, 400 AI-handled calls and 1,000 SMS messages. Additional calls are $0.60 each; add 1,000 SMS messages for $15. Additional shops are $99/month each.
Comparing another product? Confirm its current modules, add-ons, usage fees, onboarding, and contract terms directly with that provider.
Market comparison
A practical comparison for buyers evaluating price, purchase-order workflows, multi-shop operations, and fleet service.
| Product | Published entry price | Purchasing | Multi-shop pricing | Fleet operations |
|---|---|---|---|---|
VMOTEK AI Shop Assistant + Shop Software | $99 monthly for the AI Shop Assistant with your current software / $199 with VMOTEK Shop Software | The AI Shop Assistant coordinates parts and creates purchase orders; consolidated buying and sourcing context are included with VMOTEK Shop Software | $99 monthly per additional shop, including the AI Shop Assistant | The AI Shop Assistant follows preventive maintenance through the fleet portal, automatic PM work orders, and regular or consolidated billing |
Tekmetric Pricing Page | $199 monthly / $179 annually | Inventory, vendor management, and integrated parts ordering are publicly listed | $70/month/shop add-on; a plan subscription is required for each location | VMOTEK-equivalent portal and consolidated fleet billing are not confirmed on its public pricing page |
Shopmonkey Pricing Page | $215/month Basic; $359/month Clever | Purchase orders are publicly listed beginning with Clever | Custom pricing | VMOTEK-equivalent portal and consolidated fleet billing are not confirmed on its public pricing page |
AutoLeap Pricing Page | $199/month Essentials; $349 Pro; $449 Elite | Integrated parts ordering and inventory capabilities are publicly listed; availability varies by tier | Enterprise / custom pricing | Fleet management is listed; VMOTEK-equivalent portal and consolidated billing are not confirmed on its public pricing page |
Fullbay Pricing Page | $188/month Basic; $258 Pro; $318 Elite | Parts inventory, vendor ordering, real-time pricing, and multi-location inventory are publicly listed | Charges per user and shop location; public plan page lists additional users from $89/month | Fleet records, PM tracking, service requests, and customer portal are listed; consolidated billing is not confirmed on its public pricing page |
Ready to move forward?
Bring your current workflow, software and missed opportunities. We’ll show what the AI Shop Assistant can handle and where the complete VMOTEK platform can take it further.