Connect and improve
Reporting and operational analytics
Because the work, the parts and the money share one record, the reporting reflects the operation instead of approximating it.
VMOTEK reports on the activity it already records: job throughput and cycle time, technician utilization, parts consumption and inventory value, purchasing and price movement, revenue and receivables, and fleet service compliance, per location and across the company.
The problem
Reports assembled by hand every month
When numbers come from four systems, the monthly review is a reconciliation exercise rather than a decision-making one.
- Spreadsheets rebuilt each period from exports.
- Numbers that disagree depending on who produced them.
- No comparable view across locations.
- Problems discovered a month after they started.
How it works
What you can see
- 01
Operational
Open jobs, stage ageing, cycle time, promise-time performance and bay utilization.
- 02
Financial
Revenue by job type, labor and parts margin, invoicing and receivables ageing.
- 03
Inventory and purchasing
Stock value, movement, reorder behaviour, supplier price trend and duplicate spend.
- 04
Fleet
Service compliance, due and overdue rates, spend per asset and per account.
What you get
Capabilities in this area
Location comparison
Compare shops on the same definitions instead of locally maintained spreadsheets.
Lead source and campaign attribution
Keep the customer's original acquisition source separate from each visit campaign, carry attribution from appointment through repair and compare appointments, work orders and attributed revenue by source, campaign and shop. Optional campaign cost supports cost-per-customer and revenue-to-cost indicators without claiming perfect multi-touch ROI.
Alerts on signals
Flag ageing jobs, unusual cost movement and overdue fleet service.
Exportable detail
Every summary can be opened to the underlying records.
Role-scoped views
Managers see their shop; owners see the company.
Work-order and cycle-time reporting
Review status, aging, throughput and the time jobs spend moving from intake through completion and delivery.
Labor and technician reporting
Compare estimated and actual hours, utilization and recorded work by technician, shop and period.
Inventory and procurement reporting
Inspect valuation, stock-outs, top-used parts, purchase-order activity and the purchasing pipeline by location.
Financial and fleet reporting
Review revenue, payments, customer value, fleet activity and account trends with supporting records available for drill-down.
Cross-shop customer reporting
Find customers served by several locations, compare first visits and returns by shop, and review cases where the saved preferred shop differs from recent service behavior. VMOTEK presents the evidence without changing customer preferences automatically.
Pricing, margin and tax controls
Compare sales and parts cost by shop, review billed versus guide hours, and find documented pricing or tax overrides and expired exemption evidence before an exception becomes a customer or accounting problem.
Service-package performance
Measure package applications, removals, sales, estimated cost, gross profit and separately identified overage revenue by package version and shop.
Inventory-transfer performance
Compare Quick and Controlled transfer volume, approval time, inventory still in transit, transit age, damaged or short quantity and transferred cost by source shop.
Readiness exception reporting
Give owners one report of incomplete required and optional setup, deliberately dismissed work and the evidence or recommendation needed to resolve each exception.
By role
What changes for each person
Shop owner
One version of the numbers, available whenever you want them.
Service manager
See where jobs stall before customers start calling.
Finance
Trace any figure back to the work order and invoice that produced it.
FAQs
Frequently asked questions
Ready to move forward?
See the shop-to-fleet workflow
A personalized walkthrough of VMOTEK against your own operation. No pressure, no scripted pitch, bring the questions your team actually has.