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Book the visit
Schedule an appointment and capture the customer's concern before the vehicle reaches the bay.
Auto Repair Shop Management Software
From appointment to payment. From parts to purchase orders across connected shops. Plus an AI Shop Assistant for your customers.
- Organize work orders, vehicles, technicians and customers.
- See stock and purchasing needs.
- Add shops and fleet customers as you grow.
AI Shop Assistant
Give every customer a helpful digital front desk
- Provides shop-controlled estimates through Estimate Advisor.
- Books available appointments and answers essential shop questions.
- Sends verified repair-status updates and hands conversations to staff.
Daily shop work
Every job moves forward in one connected flow
Follow a repair from the first appointment through payment as each connected step moves naturally into the next.
Real product interface
See connected operations in the actual VMOTEK workspace
Business value
Four ways VMOTEK improves a repair business
Current outcome
Optimize operations
Keep the service drive, shop floor, parts counter and billing team on one connected operational record.
- Appointments, estimates, approvals, work orders and invoices stay connected
- Technician, bay, inspection, parts and customer status remain visible
- Company-wide master data supports each shop without duplicate records
Built around your operation
Optimize operations with shop templates and workflows
Choose the closest shop type, review the prepared drafts and publish only after your team confirms local pricing, taxes, capacity, inventory links and operating rules.
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General repair
From customer concern to completed repair
Customer concern → inspection → estimate → approval → technician → parts → invoice
See this operation1 OF 8
Use VMOTEK wherever the work happens
From the Repair Shop to Anywhere
VMOTEK runs in phone, tablet, laptop or desktop.
- Review appointments, customers, vehicles and active work
- Update work status and capture information near the vehicle
- Check inventory, approvals and operational reports
- Use the same permission and shop boundaries across devices
Built for automotive service
Recognize the way your business operates
Independent repair shops
Manage appointments, inspections, estimates, work orders, technicians, parts, invoices and payments without stitching together separate tools.
Tire and wheel shops
Keep fast-moving jobs visible, assign work by technician or bay, package repeatable services and control tire and parts inventory.
Truck and diesel repair shops
Document larger repair jobs, labor and parts while maintaining vehicle history and preventive service schedules for commercial customers.
Fleet service providers
Coordinate fleet approvals, preventive maintenance, repair history, customer portal access and consolidated monthly billing.
Multi-location repair businesses
Share customers, vehicles, vendors, catalogs and inventory definitions while preserving shop-level stock, work, teams and performance.
Retail and fleet hybrid shops
Serve everyday drivers and commercial accounts in the same system without forcing both customer types through the same billing workflow.
Centralized purchasing teams
Turn shop requests into approved purchase orders, consolidate demand, compare options and receive items into the location that owns the stock.
Growing service operations
Start with the daily shop workflow, then add locations, stronger controls, fleet service, purchasing and reporting without replacing the platform.
Need a highly specialized collision-estimating, marine, bicycle or dealership system? Contact us.
Repeatable services and controlled pricing
Sell common work faster without turning it into a black box
Start simple
Build the service once
Create an oil change, brake service or scheduled-maintenance package from the parts, labor and checklist steps your team already uses.
- Link real inventory items
- Add billed labor and technician instructions
- Attach one task or a reusable inspection checklist
Price consistently
Protect price and margin
Use a flat package price or itemized pricing. Apply approved parts matrices and labor-rate classes instead of asking each advisor to calculate a price.
- Cost-band parts pricing
- Company and shop labor rates
- Documented transaction-level exceptions
Add control when needed
Match the vehicle and actual quantity
Advanced packages can fit specific vehicles, include a base material quantity and explain the additional charge when the vehicle requires more.
- Year, make, model, engine and trim rules
- Included fluid and calculated overage
- Price, margin, fit and stock preview
A practical example
A five-quart oil service that still works for a seven-quart vehicle
Advertise a base service that includes five quarts, the correct linked filter, labor and an oil-service checklist. When a matched vehicle requires seven quarts, VMOTEK shows the advisor the two-quart overage, updated customer price, expected margin and available stock before the package reaches the work order.
Base service remains clear
Extra material is explained
Parts stay tied to inventory
Published versions preserve history
Built for growth
More than one shop? VMOTEK was built for that.
Create the customer, vehicle, vendor or inventory item once. Every authorized shop can use the same record, while its work orders, technicians, stock and results stay tied to the location responsible for them.
See multi-shop operationsCreate it once
Customers, vehicles, vendors, catalogs and item definitions do not need to be recreated at every location.
Keep each shop accountable
Jobs, technician assignments, receiving, stock quantities, invoices and performance remain shop-specific.
Parts and purchasing
Know what you have before you buy again.
Check stock across shops, compare vendor choices, create purchase orders, receive into the right location and transfer parts when another shop already has them.
See inventory and purchasingFleet service
Keep fleet vehicles working and fleet customers informed.
Track preventive maintenance, create due work, manage approvals, give customers portal access and consolidate billing when the account needs it.
See fleet serviceReporting, intelligence and practical AI
See what happened. Understand why. Decide what to do next.
01
See
Start with trusted reporting
Use the activity already recorded by the shop to understand revenue, job flow, labor, inventory, purchasing, fleet maintenance and receivables.
02
Focus
Find exceptions that need attention
Move beyond static totals. Surface stalled work, overdue maintenance, stock issues, unusual purchasing movement and incomplete operating setup.
03
Understand
Show the evidence behind a recommendation
VMOTEK calculates supplier choices, price movement, stock position, open orders and demand from your records before presenting a recommendation.
04
Act
Use AI to explain, not to take control
A grounded AI brief summarizes the calculation and trade-off in plain language. The buyer, manager or advisor decides what happens next.
Example: a smarter parts decision
Before another shop buys the same part
VMOTEK can compare current stock across authorized shops, committed quantity, items already on purchase orders, vendor catalog prices, purchase history and receiving destination. The calculation identifies the available options; an AI brief can explain whether transferring existing stock or buying from a vendor appears more practical. The authorized employee makes the decision.
Human control remains visible
- Calculations come from the company’s own operating records.
- Recommendations link back to the evidence used.
- AI does not place orders, approve repairs or diagnose vehicles.
- AI assistance can be disabled without disabling the platform.
Operational depth
The capabilities behind a growing operation
Purchasing and savings
Vendor catalogs, purchase requests, approvals, consolidated buying, purchase orders, receiving and cost recommendations.
Fleet operations
Fleet vehicle records, preventive-maintenance triggers, automatic due work, customer approvals, portal access and consolidated billing.
Team controls
Roles, permissions, shop boundaries, technician assignment rules, clock history and labor reporting.
Operational reporting
Revenue, work-order flow, technician performance, inventory value, purchasing spend and shop-by-shop comparison.
Connected communication
Customer email and SMS tied to the customer and repair workflow, with delivery status and communication history.
Repeatable service
Service menus, reusable packages, pricing rules, inspections and preventive-maintenance workflows that keep execution consistent.
Payments, communication and connected services
Connect the essential services around the repair workflow
Keep customers informed
Communication stays attached to the repair
Send estimates, approvals, invoices and status updates from the record your team is already working in. VMOTEK preserves delivery status of Email and SMS communication history.
Close the financial loop
Invoice, collect and hand off to accounting
Create the invoice from completed repair work, offer a secure Stripe payment link and keep the transaction against the customer and job. QuickBooks Online can receive the billing activity so the shop does not rebuild it for bookkeeping.
Act on vehicle data
Turn supported fleet signals into service work
Use supported telematics configurations alongside dates, mileage and engine hours to identify maintenance that is coming due. The shop reviews the evidence and turns approved service into scheduled work.
Your accounts remain yours.
Connect the shop's authorized provider accounts. Stripe handles card data, Gmail sends from the connected mailbox, Twilio delivers SMS and QuickBooks Online remains the accounting system of record.
See how the connected workflow fits your shop
Start free and connect services when you are ready, or walk through your payment, communication and accounting requirements with us.
No credit card required.
Ready to move forward?
Start running your shop in VMOTEK
Create your account and explore the connected shop workflow free. No credit card is required. If you would rather see it with your own operation in mind, book a guided walkthrough.
Under the hood
One connected system for the whole service operation
VMOTEK is organized around how a shop actually works: run the day, manage the resources behind it, serve fleet customers, and improve with what the operation tells you.
Each capability is useful on its own. The value compounds because they share one record: the customer, the vehicle, the job, the parts and the money never have to be reconciled between systems.
- Reminder
- Appointment
- Inspection
- Estimate
- Work order
- Parts
- Invoice
- Portal
01
Run the shop
Appointments and customer intake
Fill the schedule with jobs your bays can absorb, and start every visit with a complete vehicle record instead of a sticky note.
Appointments →Automotive estimate automation and approval follow-up
Turn an inspection finding into a priced estimate, automate the approval follow-up, and start work the moment a decision is recorded.
Estimates →Digital inspections that turn findings into authorized work
Decode the VIN, confirm the vehicle and capture what the customer reported, what the technician found and what was approved without losing evidence between intake, estimate and work order.
Digital inspections →Work orders and digital inspections
One record carries the vehicle from intake to pickup: inspection findings, authorized lines, assigned labor, consumed parts and the final invoice.
Work orders →Invoicing, payments and fleet billing
Bill from what actually happened on the job, then collect without a week of phone calls.
Invoicing and payments →02
Manage resources
Inventory management connected to every repair
Know what is on the shelf, what is committed to a work order, what is arriving on a purchase order and what each part contributes to job margin.
Inventory management →Multi-shop inventory and transfers
Each location keeps its own stockroom. Authorized users can still see what sits on a shelf across town before placing another order.
Multi-shop inventory →Purchasing that starts with the repair
Every purchase order traces back to a real need: a job on the board, a reorder signal or an approved request, not a guess.
Purchase orders & procurement →Vendor records and searchable catalogs
Turn supplier information into purchasing context: who carries the part, what it costs, how long it takes and what you paid before.
Vendors and catalogs →Pricing rules and repeatable service packages
Turn purchase cost into an explainable selling price, package repeat services for the right vehicles, and preserve the calculation behind every sold job.
Pricing & service packages →Customer add-ons and protection products
Present the right optional protection at the right moment, preserve the customer's decision and keep coverage connected to the originating vehicle, parts and invoice.
Add-ons & protection →Fees, discounts and customer terms your team can apply consistently
Define the commercial rules once, allow location-specific policy where needed and preserve who made an exception and why.
Fees, discounts & tax →Payments, refunds and customer credits with a complete trail
See what was collected, what is still processing, what was refunded and what credit remains without changing the original financial history.
Payment reconciliation →Returns, credits and vendor RMAs
Correct customer and vendor transactions without deleting the original invoice, purchase order, receipt or inventory history.
Returns & credits →Workforce and technician operations
Match work to the people who can do it, record the time honestly, and see where capacity actually goes.
Workforce →03
Serve fleets
Run the complete fleet service operation
Coordinate every vehicle, approval, repair, maintenance event, part, invoice and customer handoff without separating fleet work from the shop floor.
Fleet operations →Preventive maintenance scheduling
Every due service becomes a reviewable draft work order, on the right date, at the right mileage or engine hours, without duplicates.
Preventive maintenance →A secure portal for fleet customers
Give the customer their own view of their own vehicles without giving them a seat inside your shop system.
Customer portal →04
Marketing & reporting
Know which marketing brings repair work through the door
Record how customers first found the shop, identify the promotion behind each later visit, and follow that evidence from appointment to completed repair revenue.
Marketing Attribution →Reporting and operational analytics
Because the work, the parts and the money share one record, the reporting reflects the operation instead of approximating it.
Reporting →AI that shows its evidence
Deterministic analytics do the calculation. A grounded AI brief explains it. A person makes the decision.
Practical AI →Customer communication that runs itself
Keep customers informed with messages triggered by what is actually happening on the job.
Communications →Ready to move forward?
See the shop-to-fleet workflow
A personalized walkthrough of VMOTEK against your own operation. No pressure, no scripted pitch, bring the questions your team actually has.