Serve fleets
Run the complete fleet service operation
Coordinate every vehicle, approval, repair, maintenance event, part, invoice and customer handoff—without separating fleet work from the shop floor.
VMOTEK gives repair companies one operating model for retail and fleet work. Staff manage fleet accounts and contacts, vehicle history, appointments and intake, estimate approvals, active work, preventive maintenance, shop capacity, parts and purchasing, consolidated billing, portal access and reporting from connected records. A fleet can use several authorized locations while the customer retains one service and account view.
The problem
Fleet service breaks at the handoffs
The repair itself may be straightforward. The operational burden comes from coordinating many vehicles, approvers, shops, technicians, parts orders and billing rules without losing context.
- Fleet contacts, authorization limits and required PO numbers stored outside the work order.
- Vehicle status and repair approvals chased through calls, texts and disconnected inboxes.
- Parts, technician capacity and service history fragmented across locations.
- Dozens of individual invoices manually reconciled into a monthly customer statement.
How it works
Account setup to completed fleet service
- 01
Establish the fleet relationship
Create the fleet account, contacts, authorized shops, vehicles, billing preference, PO requirements and portal access.
- 02
Bring vehicles into service
Schedule planned or reactive work, capture intake and mileage, prepare the estimate and route it to the right approver.
- 03
Execute across the operation
Dispatch authorized work to the eligible technician, bay or crew; consume stocked parts or purchase what is needed; and keep status current.
- 04
Close the customer and financial loop
Complete quality review, invoice the work, consolidate billing when configured, update vehicle history and expose approved records in the portal.
What you get
Capabilities in this area
Fleet accounts and contacts
Keep vehicles, decision-makers, billing contacts, service preferences and portal memberships attached to the customer relationship.
Asset and service history
See each unit's identity, mileage, active work, completed services, recommendations and documents across authorized locations.
Authorization controls
Capture estimate decisions, approver identity, fleet PO numbers and customer-specific requirements before work proceeds.
Live repair execution
Use the same appointments, inspections, estimates, work orders, technicians, bays, labor and parts workflow that runs the rest of the shop.
Preventive maintenance automation
Apply time, mileage or combined rules; prioritize due and overdue vehicles; generate reviewable draft work; and bulk schedule eligible units.
Fleet parts and purchasing
Search local and cross-shop stock, transfer available items, source missing parts and receive purchase orders into the servicing location.
Multi-shop coordination
Serve one fleet through several locations while preserving shop ownership, capacity, inventory and a consolidated customer history.
Billing, portal and reporting
Use regular or consolidated billing, publish invoices and statements, provide scoped customer access, and review fleet service and spend activity.
By role
What changes for each person
Fleet manager
See vehicles, approvals, repair progress, service records and account documents without repeatedly calling the shop.
Shop owner
Operate fleet work as a connected, recurring revenue line with measurable service, purchasing and billing performance.
Service advisor
Coordinate many vehicles and approvers without losing the details required to dispatch, invoice or explain each job.
FAQs
Frequently asked questions
Ready to move forward?
See the shop-to-fleet workflow
A personalized walkthrough of VMOTEK against your own operation. No pressure, no scripted pitch — bring the questions your team actually has.