VMOTEK
ONE DIGITAL WORKER. EVERY WORKFLOW.

Keep work moving
even when your team is busy.

Your team sets the rules. Your AI service advisor keeps the work moving.

Hire your Digital WorkerSee what it handles
V
AUTONOMY WITHOUT LOSING CONTROL

Your rules are the operating system.

VMOTEK acts freely inside the boundaries you choose.

Operating rule

Estimate approvals

Follow up automatically for 48 hours. Escalate discounts, safety concerns, and approvals above $2,500.

ACTIVEReview rule
V
SHADOW MODE
See what VMOTEK would do before it acts.
V
APPROVAL GATES
Require a person for prices, purchases, or exceptions.
V
FULL HISTORY
Every action, message, and decision stays visible.
HOW IT WORKS

One Continuous Workflow—from Appointment to Payment

No separate tools. No waiting around.

01

Hears the request

Phone, text, or web — captured the moment it comes in.

02

Does the work

Books the job, writes the estimate, checks parts, and updates the work order — for real, on your system.

03

Knows when to ask

Escalates the moment a human decision is actually needed.

04

Finishes the job

Follows through to payment — nothing left stalled in a queue.

CAPABILITIES

AI Service Advisor with Full Shop Context

Auto repair shop workflow automation — scheduling, estimating, work orders, and follow-up — running natively inside VMOTEK, not bolted on as a side tool.

📅

Automotive appointment scheduling

Books directly against real technician and bay availability.

📝

Native estimate generation

Builds estimates from labor guides and shop pricing, not guesses.

🚦

Approval routing

Sends exceptions to the right person, automatically.

🔧

Work order automation

Keeps every work order current as the job moves through the shop.

🚛

Fleet & multi-shop policy

Applies the right rules per account and per location.

📦

Procurement & parts sourcing

Checks availability and pricing across your suppliers.

💳

Payment follow-up

Chases invoices and outstanding balances without a person asking.

🔍

Full decision audit trail

Every action logged, timestamped, and explainable.

MULTI-SHOP READY

Designed for single and multi-shop operations

Each shop can generate its own demand while a centralized purchasing team consolidates requests across locations. VMOTEK preserves the requesting shop, quantities, cost centers, vendor choices, and receiving destination throughout the process.

⏱️

Multiple times a day

🌙

On a nightly schedule

⚡

Immediately for urgent demand

🔗

Configurable vendor-consolidation windows

🏢

Shop scope or company-wide

ACCOUNTABLE AUTOMATION

Automation with accountable control

Administrators decide how each workflow operates.

👁️

Shadow

Observes and recommends without acting.

🧑‍💼

Supervised

Prepares actions for staff approval.

⚙️

Automatic

Completes approved actions within configured limits.

For purchasing, you decide whether the Digital Worker may approve purchase requests — or must route them to a shop owner, purchasing manager, or another authorized employee.
SEE IT IN ACTION

Built into a real console — not a black box

One place to configure how your Digital Worker operates, and one place to see exactly what it’s doing. Activity is persisted, so if the service restarts, unfinished work stays available instead of disappearing.

VMOTEK Digital Worker Settings screen listing workflows with Shadow, Supervised, and Automatic mode controls
ConfigurationTurn workflows on or off, set follow-up and reminder timing, choose Shadow, Supervised, or Automatic per workflow, and decide who purchase requests route to.
VMOTEK Digital Worker operations console showing active work, needs approval, completed today, and the approval inbox
Operations ConsoleCompany status, active channels, recent work, run history, and full completion, failure, and approval evidence — with pause and resume controls for authorized administrators.
BUILT AROUND YOUR RULES

Configure every workflow to match how your shop runs

Nothing runs on defaults you can’t see. Configure:

Which workflows are activeFollow-up & reminder timingAppointment recovery windowsPayment reminder schedulesFleet PM outreach timingProcurement frequency & nightly run timeReorder logic & delivery lead-timeUrgency handlingVendor consolidationApproval requirementsCompany-wide vs. shop-specific scopeWeb, SMS & supported phone channels
WORTH TRUSTING

Context-aware. Safe by design.

🧠
Context-aware conversations
Customers can ask about services, hours, or appointments, change topics, and come back to an earlier request — without starting over.
🔒
Safe by design
Business rules and transaction authority stay outside the language model. The model interprets intent; VMOTEK's operational APIs validate every action.
💾
Durable and auditable
Digital Worker activity is persisted. If the service restarts, unfinished work remains available instead of disappearing.
🛑
Knows when to stop
Recognizes unrelated, abusive, suspicious, or unnecessarily prolonged conversations and ends them politely — especially on the phone, where every minute has a cost.
READY WHEN YOU ARE

Put your Digital Workerto work.

Start with one workflow in Shadow mode. Expand it as it earns your trust.

Hire your Digital WorkerWatch it run a shop
FAQ

Questions, answered

What is the VMOTEK Digital Worker?+
An AI operator built into VMOTEK that handles customer conversations, appointments, estimates, invoicing, fleet maintenance, and parts procurement — then either completes the work within your rules or hands it to your team for approval.
How is this different from a chatbot?+
A chatbot answers questions. The Digital Worker finishes the job — it checks real availability, prepares estimates, updates work orders, and follows through to payment, all validated against your actual shop data.
Can I use it with my current shop management software, or without any software?+
Yes. VMOTEK Digital Worker connects to your existing shop management software and works within it, and it also runs as a standalone system if you don't have one in place today.
Will it act on its own, or can I keep a human in the loop?+
You decide per workflow. Run it in Shadow mode to observe and recommend, Supervised to prepare actions for staff approval, or Automatic to complete approved actions within limits you set.
Does it replace my service advisors?+
No — it handles the repetitive follow-up and communication work so your advisors can focus on customers in the shop. Purchasing approvals can always be routed to a shop owner, purchasing manager, or another authorized employee.
What channels does it support?+
Web chat, text, and supported phone workflows, so customers can reach you the way they prefer and switch channels without losing context.
Does it work across multiple shops?+
Yes. Each shop can generate its own demand while a centralized purchasing team consolidates requests — VMOTEK preserves the requesting shop, quantities, cost centers, vendor choices, and receiving destination throughout.
Is my shop and customer data safe?+
Business rules and transaction authority stay outside the language model. The model interprets intent; VMOTEK's operational APIs validate every action against your actual inventory, pricing, availability, and permissions.
How do I get started?+
Start with a single workflow in Shadow mode so you can see exactly what it would do before anything goes live, then expand it as it earns your trust.